Returns & Refunds Policy
At Victoria Prime, we take great care in selecting and inspecting all items before they are shipped to ensure quality and customer satisfaction.
🔁 No Returns – All Sales Are Final
Due to the nature of our products and for hygiene, safety, and logistical reasons, we do not accept returns or exchanges. All sales are considered final once payment is made.
💸 No Refunds
We do not offer refunds on any product unless an item is received in a damaged or incorrect condition. In such rare cases, you must contact us within 24 hours of receiving the item with clear photos and details.
Please note:
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Refunds or replacements are granted only at our discretion
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Refund requests made after 24 hours of delivery will not be considered
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We do not refund orders due to change of mind, wrong sizing, or delayed delivery caused by third parties
We encourage all customers to:
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Carefully read product descriptions
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Verify sizes, colors, and specifications before purchasing
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Contact us before ordering if you need clarification
Your satisfaction is important to us, and we’re here to help you make confident purchases.